Resource Search Results

Stratifying Quality Measures by Housing Status and Location (2023). Resource Type: Archived Webinar. Description: In this training, we learned how to meaningfully impact communities by utilizing data to improve screening, care quality, and health outcomes. NNCC and the Primary Care Development Corporation partnered to conduct a webinar that guided health centers serving public housing residents and other special groups on how to use UDS data for QI, care coordination, and care model design. More Details...

Learning Collaborative: Introduction to Improving Patient Safety: Session 2: Promoting Patient Safety through Patient Centered Care (2023). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative will cover various aspects of safe patient care, including safety measure/metric identification, data collection, leadership commitment, facility requirements, regulatory requirements, external collaborations, and governance involvement. Federal, state, local regulations, and accrediting organizations require the delivery of safe medical care for patients, staff, and visitors. The content will reinforce how focusing on patient safety by all departments and staff positively impacts patients and the organization. Participants will identify a hypothetical patient safety event that could occur at their health center and will be asked to draft a plan for investigation and response. More Details...

Learning Collaborative: Introduction to Improving Patient Safety: Session 1: Introduction to Improving Patient Safety (2023). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative will cover various aspects of safe patient care, including safety measure/metric identification, data collection, leadership commitment, facility requirements, regulatory requirements, external collaborations, and governance involvement. These sessions will also illustrate how the Board of Directors promotes a culture that prioritizes safety and includes safety metrics in its strategic oversight. The content will reinforce how focusing on patient safety by all departments and staff positively impacts patients and the organization. Participants will identify a hypothetical patient safety event that could occur at their health center and will be asked to draft a plan for investigation and response. More Details...

Improving Diabetes With Population Health Tools (2023). Resource Type: Archived Webinar. Description: With the focus on improving diabetes outcomes with team-based care, the Renaye James Healthcare Advisors’ training focuses on increasing the use of population health platforms to identify patients, communicate outcomes and results, increase patient engagement, and measure performance. A population health platform can also be used to measure and evaluate diabetes care management processes and outcomes. Understanding how to use population health tools to identify diabetic patients through risk stratification and those due for preventative appointments is also addressed. More Details...

Using Team-Based Care to Improve HIV Linkage to Care Webinar (2023). Resource Type: Archived Webinar. Description: This Renaye James Healthcare Advisors' training addresses why having different components of a multidisciplinary team, when working together to provide HIV services to a suburban community, can be very advantageous and improve care delivery. How to foster effective communication and collaboration among multidisciplinary healthcare teams, including physicians, nurses, specialists, pharmacists, social workers, and other stakeholders, to exchange critical information, insights, and expertise is also essential. The training includes an overview of how to streamline daily healthcare workflows and processes by optimizing task allocation, reducing redundancies, and eliminating barriers to information sharing. The speakers review the outcomes of a successful Ryan White Program. More Details...

Implementing Nurse Practitioner (NP) and NP/Physician Associate (PA) Postgraduate Training Programs: Program Development, Recruitment Strategies, and Accreditation (2023). Resource Type: Archived Webinar. Description: Join us and our peers at Open Door Community Health Centers as we dive into the key elements of successful primary care NP/PA residency programs. Discover program structure, recruitment strategies, bias reduction techniques, and the accreditation process. By the end of this webinar, you\'ll gain insights to implement and sustain effective NP/PA residency programs and enhance your clinical workforce development approach. More Details...

Enhancing Healthcare Access for Special Populations Through Telehealth and Home Visitation Services: Part Two (2023). Resource Type: In-Person Training. Description: Hosted by the National Nurse-led Care Consortium and the National Center for Health in Public Housing, this 2-part webinar series discussed promising practices in home visitation and telehealth as ways to support improved access to comprehensive primary care for communities with high levels of disability and isolation, lack of adequate transportation, and other social drivers of health that contribute to health inequities, particularly residents of public housing. More Details...

Enhancing Healthcare Access for Special Populations Through Telehealth and Home Visitation Services: Part One (2023). Resource Type: Online Self-Paced Learning Modules. Description: The first session took place on November 7. We examined how home visitation can be integrated into the provider panel to expand access for aging and disabled patients residing in public housing. More Details...

PrEP Process Map Example: HITEQ Center, September 2023 (2023). Resource Type: Toolkit. Description: This resource is an example of a Pre-Exposure Prophylaxis (PrEP) Process Map. A process map is a picture of how a health center workflow moves from the start point to the end point. As you review the process map, make note of the design elements, such as use of colors, shapes, and icons, and the level of detail included in the map. You can download the process map in the Documents to Download section below. More Details...

Culture of Safety: The Value of Managing Adverse Incidents Using a Blame Free and Just Culture Philosophy (2023). Resource Type: Archived Webinar. Description: This training activity will provide the health care community with guidance on implementing a blame-free, just culture that encourages reporting of adverse events and near misses that are free from reprisals. Learn how patient and staff safety are dependent on fair and equitable consequences while eliminating disciplinary actions. See more here: https://youtu.be/3y8_G-ZB2kI More Details...

COO Competencies and Professional Development Tool (2023). Resource Type: Toolkit. Description: This tool is appropriate for use by a wide variety of stakeholders, including health center Chief Executive Officers (CEO), COOs and other Leaders; Board of Directors; Human Resources; Search Firms; Primary Care Associations; Training Organizations; and more. It is our hope that this tool will provide the structure and common language to help define, develop, and sustain excellence in operations leadership of health centers across the United States. More Details...

Interoperability Readiness Scorecard: HITEQ Center, July 2023 (2023). Resource Type: Template. Description: Many health centers struggle to reap the benefits of technological advancement and investments in health information technology (health IT), while others embrace them and reap rewards. Interoperability is one such example; requiring health centers assess systems, relationships, and implementation. There are keys to successful interoperability implementation for which health centers must develop processes, stand up infrastructure (within the system, internally and externally, and organization), and then take action. Process refers to structured processes, policies, and procedures within the health center. Infrastructure refers to structural capacity and ability within the health center’s technology and staffing structure. Action refers to full implementation to the point of active and ongoing use and engagement. This scorecard encourages health centers to consider their processes, infrastructure, and action in a number of key areas. Each area key to interoperability are to be self-graded on a scale of 1 through 5, where 1 is poorly or not yet developed and 5 is well developed. Health centers can also use this to guide discussions and monitor progress over time. evaluate once steps have been completed. More Details...

Stratifying Quality Measures by Housing Status and Location (2023). Resource Type: Online Self-Paced Learning Modules. Description: In this training, we learned how to impact communities meaningfully by utilizing data to improve screening, care quality, and health outcomes. NNCC and the Primary Care Development Corporation partnered to conduct a webinar that guided health centers serving public housing residents and other special groups on using UDS data for QI, care coordination, and care model design. More Details...

The HITEQ Center Podcast: Sharing Virtual Care Success Stories and Lessons Learned in 2022 and 2023 (2023). Resource Type: Podcast. Description: HITEQ is highlighting stories of leveraging the EHR, health IT, digital health tools, and other virtual care supports for health center recovery and stabilization during the COVID-19 pandemic and thereafter in this series of podcasts. We are lifting up stories that demonstrate the promise of digital and health IT tools to address the timely needs of health centers and their patients, emphasizing those that support high value, equitable care for all health center patients and that reduce provider burden. More Details...

LGBTQIA+ Care Organizational Change Videos (2023). Resource Type: Micro-Learning. Description: Our new 3-5 minute video series discusses best practices for organizational change at health centers to provide LGBTQIA+ affirming care. Topics include Health Needs Assessment, Engagement and Collaboration with Community Partners, Sexual Orientation and Gender Identity (SOGI) Data Collection, Information Technology Considerations, Investment and Engagement from Key Stakeholders, and Recruitment and Retention of LGBTQIA+ workers. More Details...

Lived Experience and Data Management: Trauma-Informed Approaches and Perspectives (2023). Resource Type: Publication. Description: This publication will explore why and how lived expertise must be sought and valued by health centers and allied organizations to improve every stage of the data management process from collection and analysis to data sharing, access, and decision-making. Additionally, we will discuss the nexus of racial equity and lived expertise in data management, and how data used improperly or carelessly have the potential to both harm and help perpetuate inequities. Finally, we provide recommendations and practices that can be implemented in the short, medium, and long term to use data to reduce the chances of re-traumatization. More Details...

Health IT Optimization for Effective PrEP Services: HITEQ Center, June 2023 (2023). Resource Type: Toolkit. Description: Health centers are increasingly interested in embedding oral Pre-Exposure Prophylaxis (PrEP) programs into primary care, which calls for the embedding of PrEP care processes into electronic health record (EHR) systems. Health centers have had success with automation in HIV testing, and are looking to apply automated algorithms, order sets, and templates to the development of PrEP programs. This resource outlines EHR and health information technology (IT) configurations and tools that support PrEP care processes and provides examples of successful implementation from health centers and primary care settings. More Details...

Community Health Worker (CHW) Workforce Development: Methodologies for CHW Use in Addressing the SDOH in Vulnerable Populations (2023). Resource Type: Archived Webinar. Description: In this webinar, Dr. Kevin Lombardi from NCHPH, Jason Amirhadji from HUD and our FQHC partners at Albion Community Health Centers discussed the frameworks, methodologies and promising practices that guide efficient, effective and person-centered care using CHWs. More Details...

NTTAP Webinar Series - June 8, 2023: Re-engaging Patients in Dental Care (2023). Resource Type: Archived Webinar. Description: The COVID-19 pandemic has created several challenges for our country’s health care infrastructure, and the community health center workforce is no exception. Join us as we describe strategies to get patients back into dental care. Along with these strategies, participants will learn how to recognize challenges in dental practices, as well as how to engage the interdisciplinary care team through role redesign and integration to increase access to comprehensive care. More Details...

Pharmacy-Led Diabetes Self-Management Education and Support (DSMES) Guide (2023). Resource Type: Publication. Description: Pharmacists are key team members of the Diabetes Self-Management Education and Support (DSMES) program and can take the lead role in patient chronic care. This NCFH guide was created to facilitate DSMES setup and maintenance led by the health center pharmacy. You will learn why your pharmacy might consider offering these services, by becoming an accredited or recognized DSMES provider. This guide also provides the steps for getting and maintaining accreditation or recognition and includes additional details for referrals and billing. More Details...